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Connect WhatsApp Cloud API

Step-by-step guide to connect Meta WhatsApp Cloud API and verify inbound/outbound messaging.

whatsappBeginner8 min📝 4 steps
Step 1/4

Open WhatsApp Settings

Go to Settings → WhatsApp. You'll need your Phone Number ID, Business Account ID, and permanent access token from the Meta Business Suite.

Open WhatsApp Settings screenshot

FAQ

Why do I get 401 from outbound webhook?

Usually a token mismatch. Verify WA_VERIFY_TOKEN matches in both your environment and Meta settings.

Why are incoming messages not received?

Check Meta webhook subscription fields (must include "messages") and callback verification status.